Frequently Asked Questions
Everything you need to know about your TooTimid shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between specific styles and cuts.
Are your materials sustainably sourced?
TooTimid is committed to ethical fashion. We partner with manufacturers who prioritize high-quality, durable fabrics and fair labor practices to ensure your wardrobe is both stylish and responsible.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.